New Horizons Get Schooled Blog

Infographic: Where are you on the ITIL Learning Journey?

Posted on 2/28/19 12:50 PM by Get Schooled in ITIL, in ITIL 4

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Infographic: Seven Guiding Principles of ITIL 4

Posted on 2/28/19 12:49 PM by Get Schooled in ITIL, in ITIL 4

New Horizons Computer Learning Center ITIL Training

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Single Source of Truth: Levels of ITIL Certification

Posted on 12/3/18 8:00 AM by Get Schooled in ITIL, in ITIL 4

Best Practices. Who says they’re best? Who decides which are the best practices and which are not?

As regards IT, the most widely accepted definitions and descriptions of best practices are to be found in  the Information Technology Infrastructure Library (ITIL). ITIL is considered by most professionals to be the best approach to Information Technology Service Management (ITSM).

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The IT Information Library (ITIL) – What is coming in ITIL 4?

Posted on 5/15/18 8:00 AM by Get Schooled in ITIL

The ITIL Blog introduces the changes coming to the library in 2018 in an article titled “Brave New Service Management World”. Increasing complexity and the increasing need for greater agility have driven significant change that anyone managing a career in IT needs to be aware of as they continue their constant path of education.


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