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Posted on 6/25/12 10:54 AM by Get Schooled in Brian Parker, in Career Development, in CEH, in CISO, in Disaster Recovery, in EC-Council, in Guest Blogger, in IT Career, in security, in Security Careers, in Tips & Tricks
a web-based service that allows software application end users to access a subject matter expert in real-time via a chat interface to resolve questions or problems they encounter in their specific software.
